Authenticity Guarantee

Authenticity Guarantee: 100% Money Back plus an extra $20 promotional store credit.

Our luxury designer pieces are authenticated by brand experts from professional independent authentication services that specialize in luxury brands.

If you believe there has been a mistake in authentication, our claim process is:

1. Provide a written statement of non-authenticity from a reputable authentication company. Required due to the abundance of inaccurate information regarding authentication on the internet.

2. We will e-mail you a pre-paid return shipping label.

3. Send us the Item including ancillary items that came with it (ie. dust bag, lock, box, manual, etc.).
  • The Item will be examined to ensure it is the Item that was originally sold/shipped.
  • The statement of non-authenticity will be verified.

    4. Upon successful confirmation of verification we will refund the amount paid for the Item, original shipping costs paid, plus provide a $20 promotional credit (must be used within 6 months).

    Our Guarantee is valid for a period of (3) months. Authenticity claims made after (3) months will be denied because important informational components are no longer available in our system after that time period.